learning to make money online

Outsourcing Heaven or Hell

A while back I already wrote about my outsourcing experiences and since I have recently upped the amount of work I outsource quite a bit, I thought I should write a short post about what I look for when hiring people.

I tried a few platforms to contact with people looking for freelance work but have mostly used getafreelancer.com so far. Before actually starting to outsource I read up a little bit on the subject and compared different projects that were already online to see what I could expect.

Gotta say though that I am amazed at what is being offered and expected at times, but also have noticed a lot of differences in work standard between one freelancer and the other. They say you get what you pay for but that really isn´t always the truth.

What I have noticed is that it is really important to clearly state what is being expected from the job at hand, in as much detail as possible and tried to find ways to separate those able to do the job well from those people who just look for a quick buck for as little work as possible.

Now, I am not saying here that I am expecting masterpieces for little money or anything like that, but I have felt at times that people actually accepted jobs without clearly understanding or knowing whether they would really be up for it in the first place.

First time I posted an ad looking for freelance writers, I got only a few responses so I didn´t have a lot of choices available. What I did learn though was that it was important to see how people were responding to my ad. The second time I posted an ad I used my experiences from the first time around and actually got well over 35 repsonses. This time though I had actually put a few points I really wanted to be answered in the replies and it just dazzled me just how bad some people actually had read my ad.

I decided I should test a little theory of mine just for the sake of testing and it is of course far from a scientific way to test, but it did show me a few things, that you might use when looking for freelancers to outsource some of your work.

Like I mentioned before, I ask a few questions in my ad that I want the freelancers response to, in order to see if they actually had read the ad in the first place. These questions were pretty simple, ranging from the amount they could handle a week, turn around time, their native language or the timezone they were in.

The responses I received can be devided into 2 types. The first type actually responded to my ad, told a little about themselves and then went on answering my questions. The second type responded by sending me a sample of their writing (something I had not asked for) and then went on about their expectations and experience level, without responding to my questions. Basically they were sending me a standard response they would probably send to many more “project buyers”.

I had a few exchanges of information and then went ahead and assigned a few small projects to a number of freelancers, rewriting 5 to 10 articles I needed and then just waited.

And guess what… those freelancers that had failed to respond to my questions in the initial ad, actually returned the work to a much lower standard than those who had taken the time to read and answer the questions.

So why would I have outsourced articles if I already had the gut feeling that the work done wouldn´t be all that great anyways? Simple, I wanted to be sure that my testing worked, after all I could be missing out on the possibility to work with a good freelancer, just because they had failed to answer a few small questions.

My number one tip when it comes to finding good freelancers is paying attention in your initial contacts, asking the right questions and see how they respond. When it sounds too good to be true, it normally is so try to find those people you feel have a realistic view of the work you want done. Having to wait for days to receive your work back and then find it really isn´t up to standards is not the most pleasant thing on earth so it pays off to spend a little time finding the right people in the first place.

Spelling mistakes in their answers  are obviously a tell tale sign they are not what you are looking for!

Have you ever thought about outsourcing some of your work or are you already doing it?

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15 Comments on “Outsourcing Heaven or Hell”

  1. #1 Alex at Net-Entrepreneur.com
    on Nov 12th, 2008 at 3:12 pm

    I wont to do job 4 you. I freelanse righter, over for yeers of experiens….

    :)

    hehe… what’s up?

    Alex at Net-Entrepreneur.com’s last blog post..Funny Mars Mission Commercial

  2. #2 Mirjam
    on Nov 12th, 2008 at 4:02 pm

    oh man, you just described hell for me ROFL

    that sounds just soooo familiar … kind o´sad
    :P

  3. #3 Alex at Net-Entrepreneur.com
    on Nov 12th, 2008 at 7:53 pm

    I say find one good freelancer in each field (copy, code, gfx, etc.) and stick to them like glue.

    Develop relationships and mutual trust. This way they will do the best work for you within the shortest times.

    Alex at Net-Entrepreneur.com’s last blog post..Funny Mars Mission Commercial

  4. #4 Mirjam
    on Nov 12th, 2008 at 10:21 pm

    yeah, that is kind of what I figured out as well, although really it is common sense and treating others the way you want to be treated ;)

  5. #5 Dennis Edell
    on Nov 13th, 2008 at 7:13 pm

    I’ve recently been researching VA’s…..Oh I know how you feel. ;)
    Dennis Edell’s last blog post..10 Effective Joint Venture Ideas To Get You Started

  6. #6 Mirjam
    on Nov 13th, 2008 at 9:56 pm

    ehm….Dennis, forgive me the ignorance butta …. VA´s? (man now I do feel stupid ROFL)

  7. #7 Dennis Edell
    on Nov 13th, 2008 at 10:07 pm

    Oops sorry, my bad. Virtual Assistants. :)
    Dennis Edell’s last blog post..10 Effective Joint Venture Ideas To Get You Started

  8. #8 Mirjam
    on Nov 14th, 2008 at 12:39 pm

    ROFL ok ok … should have been able to figure that one out … *duh*

  9. #9 Adam
    on Nov 14th, 2008 at 3:49 pm

    I haven’t ever outsourced any writing or scripting project before because I tend to like to do them myself. 1 because I trust my work and 2 because I enjoy doing it.

    I have however outsourced some link building and and theme submission work that has been done perfectly.

    Testing outsourcing is not something I really though about, but I like the idea. I know giving away your best writer to your audience is probably not a good buisness move for you but in the future I will be looking for some content generation. Do you have any good people you could recommend?

    Adam

    Adam’s last blog post..Danny Cooper’s - Blog Comment Blueprint

  10. #10 Borneo guy
    on Nov 16th, 2008 at 7:55 pm

    Keep the good ones ;)
    Borneo guy’s last blog post..My new pilot

  11. #11 Mirjam
    on Nov 17th, 2008 at 2:15 pm

    @Adam
    It is probably best to do your own “testing”, after all, your requirements are probably different from mine. Plus, I think it is really important to connect with your freelancer so that is really about personal preferences as well :D

  12. #12 Mirjam
    on Nov 17th, 2008 at 2:16 pm

    @ Borneo Guy
    yeah, that is what I´ll try to do ;)

  13. #13 Dan
    on Nov 18th, 2008 at 12:48 pm

    You raise some very good points on the issue, definatly going to take it into account next time I need to outsource something.

    I have recently outsourced a piece of work, to which I did actually specify what I wanted - however the person I decided to go with (who was the most expensive, but had the best quality of work) had seemed to miss out a bit of what I asked for in the description. Luckilly for me we have an understanding and the work can be repeated as often as needed for free until perfect, which is really good for me :)
    Dan’s last blog post..How To Overcome Distractions

  14. #14 Barbra Sundquist, Bio Writer
    on Nov 30th, 2008 at 8:30 am

    I’ve used freelancers from GetAFreelancer, Elance and Guru. Mostly I’ve been happy with the work, but occasionally I get someone who doesn’t have a clue what they’re doing (basically they “overstate” their qualifications). With the unqualified or just plain incompentent freelancers, you can waste a lot of time explaining things to them before you realize that you should just cut your losses and terminate the contract.

  15. #15 Mirjam
    on Dec 3rd, 2008 at 10:13 am

    Hi Barbra
    I agree with you, at times it is just the best to cut your losses and don´t waste more money or time than you already have and just get on with it. I have found a few good ones at GET though that I am really happy with. In the end it is a two-way street, you get what you give and viceversa ;)

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